Background

Privacy Policy

Last Updated: December 11, 2025

1. Information We Collect

We collect the following types of information:

  • Account Information: Email address, password (encrypted)
  • Usage Data: Prompts created, projects saved, feature usage
  • Technical Data: Browser type, IP address, device information

2. How We Use Your Information

We use your information to:

  • Provide and improve the Service
  • Process payments and manage subscriptions
  • Send important service updates
  • Respond to your support requests

3. Data Storage & Security

Your data is stored securely using Supabase, which provides enterprise-grade security including encryption at rest and in transit. We implement Row-Level Security to ensure you can only access your own data.

4. Your Rights (GDPR/CCPA)

You have the right to:

  • Access: Download all your data via Settings → Export Data
  • Delete: Permanently delete your account via Settings → Delete Account
  • Correct: Update your account information at any time
  • Portability: Export your data in JSON format

5. Third-Party Services

We use the following third-party services:

  • Supabase: Authentication and database
  • Vercel: Hosting and analytics
  • OpenAI/LLM Providers: AI-powered features
  • Lemon Squeezy: Payment processing

6. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies for advertising.

7. Contact

For privacy-related inquiries, please contact us at privacy@promtera.com